{"version":"https://jsonfeed.org/version/1","title":"Business Strategy Consultant","home_page_url":"https://shahmm.com","description":"Business Strategy Consultant","author":{"name":"Business Strategy Consultant"},"items":[{"id":"https://shahmm.com/the-strategy-clinic/f/the-appliance-maker-that-kept-adding-features","html_content":"

Sales were growing. Profits were shrinking. Management wanted more features. But what if the features weren't the real problem?

","url":"https://shahmm.com/the-strategy-clinic/f/the-appliance-maker-that-kept-adding-features","title":"The Appliance Maker That Kept Adding Features","summary":"Sales were growing. Profits were shrinking. Management wanted more features. But what if the features weren't the real problem?","date_modified":"2026-10-23T11:44:48Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/why-do-customers-who-share-your-values-still-leave-when-you-raise","html_content":"

The short answer

","url":"https://shahmm.com/the-strategy-clinic/f/why-do-customers-who-share-your-values-still-leave-when-you-raise","title":"Why Do Customers Who Share Your Values Still Leave When You Raise","summary":"The short answer","date_modified":"2026-10-21T13:03:35Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/should-you-copy-the-practices-of-a-once-great-company","html_content":"

Short answer: not on the strength of the list alone. The principles behind a great company's success, such as deciding on facts, often last. Its practices, such as particular hiring rules, pay structures or store formats...

","url":"https://shahmm.com/the-strategy-clinic/f/should-you-copy-the-practices-of-a-once-great-company","title":"Should You Copy the Practices of a Once-Great Company?","summary":"Short answer: not on the strength of the list alone. The principles behind a great company's success, such as deciding on facts, often last. Its practices, such as particular hiring rules, pay structures or store formats...","date_modified":"2026-10-15T16:50:49Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/the-compressor-maker-that-stopped-chasing-every-order","html_content":"

An illustrative case on how a manufacturer discovered that its biggest problem was not the competition, but the way it competed.

","url":"https://shahmm.com/the-strategy-clinic/f/the-compressor-maker-that-stopped-chasing-every-order","title":"The Compressor Maker That Stopped Chasing Every Order","summary":"An illustrative case on how a manufacturer discovered that its biggest problem was not the competition, but the way it competed.","date_modified":"2026-10-11T17:54:07Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/the-design-team-that-wasnt-the-problem","html_content":"

An illustrative case on why a product design unit stops producing breakthrough ideas, and why hiring a star designer is only the first move.

","url":"https://shahmm.com/the-strategy-clinic/f/the-design-team-that-wasnt-the-problem","title":"The Design Team That Wasn't the Problem","summary":"An illustrative case on why a product design unit stops producing breakthrough ideas, and why hiring a star designer is only the first move.","date_modified":"2026-10-10T21:38:11Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/the-attrition-problem-that-wasnt-really-an-hr-problem","html_content":"

An illustrative healthcare BPO case on redesigning the employee experience, frontline leadership and career value.

","url":"https://shahmm.com/the-strategy-clinic/f/the-attrition-problem-that-wasnt-really-an-hr-problem","title":"The Attrition Problem That Wasn't Really an HR Problem","summary":"An illustrative healthcare BPO case on redesigning the employee experience, frontline leadership and career value.","date_modified":"2026-10-10T09:14:09Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/why-do-well-run-companies-miss-the-change-that-threatens-them","html_content":"

Well-run companies often do not miss the change at all. They see it, but they keep being judged by a scoreboard built for the previous market, and a scoreboard is built from the past. The old metrics stay valid while bec...

","url":"https://shahmm.com/the-strategy-clinic/f/why-do-well-run-companies-miss-the-change-that-threatens-them","title":"Why Do Well-Run Companies Miss the Change That Threatens Them?","summary":"Well-run companies often do not miss the change at all. They see it, but they keep being judged by a scoreboard built for the previous market, and a scoreboard is built from the past. The old metrics stay valid while bec...","date_modified":"2026-10-09T06:11:57Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/why-has-business-stopped-growing-though-our-products-are-good","html_content":"

A good product does not guarantee continued growth. Sometimes the problem is not what you sell, but how customers discover, evaluate and buy it. When the assumptions behind that growth engine change, customer acquisition...

","url":"https://shahmm.com/the-strategy-clinic/f/why-has-business-stopped-growing-though-our-products-are-good","title":"Why has business stopped growing though our products are good?","summary":"A good product does not guarantee continued growth. Sometimes the problem is not what you sell, but how customers discover, evaluate and buy it. When the assumptions behind that growth engine change, customer acquisition...","date_modified":"2026-10-09T05:44:12Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/why-do-innovative-companies-lose-their-edge","html_content":"

Innovative companies rarely run out of talent or ideas. They lose the conditions that made ideas succeed: the leaders, the protections and the customer habits. After a few misses, they retreat into safer bets, which shri...

","url":"https://shahmm.com/the-strategy-clinic/f/why-do-innovative-companies-lose-their-edge","title":"Why do innovative companies lose their edge?","summary":"Innovative companies rarely run out of talent or ideas. They lose the conditions that made ideas succeed: the leaders, the protections and the customer habits. After a few misses, they retreat into safer bets, which shri...","date_modified":"2026-10-08T17:37:42Z"},{"id":"https://shahmm.com/the-strategy-clinic/f/why-do-successful-companies-decline","html_content":"

Successful companies rarely decline because they lose the skills that made them successful. They decline because the systems that keep them close to customers weaken quietly, while strong brand and financial numbers keep...

","url":"https://shahmm.com/the-strategy-clinic/f/why-do-successful-companies-decline","title":"Why do successful companies decline?","summary":"Successful companies rarely decline because they lose the skills that made them successful. They decline because the systems that keep them close to customers weaken quietly, while strong brand and financial numbers keep...","date_modified":"2026-10-08T17:09:50Z"}]}